Terms and Conditions

1. Definitions

For the purposes of these Terms:

“Account” means any account created to access or use the Service.

“Credits” means prepaid usage units that may be redeemed to generate reports or access specific features of the Service.

“Customer, you, or your” means the person or entity accessing, purchasing, or using the Service.

“Input Data” means any information, URL, domain, business details, prompts, materials, or other content submitted to the Service by or on behalf of a Customer.

“Output” means any report, score, analysis, recommendation, explanation, summary, or other content generated or displayed by the Service.

“Third-Party Services” means any external service, provider, infrastructure, API, model, platform, data source, processor, or integration used by or in connection with the Service, including payment processors, hosting providers, database providers, and AI model providers.

2. Nature of the Service

AI LocalRank provides a business-focused diagnostic and informational service designed to analyze how a business, brand, website, or entity may appear, be interpreted, or be referenced across AI systems and related digital environments.

Parts of the Service use artificial intelligence and machine learning to generate Outputs. Outputs are generated with AI assistance and should not be treated as human expert analysis. In accordance with Regulation (EU) 2024/1689 (the EU AI Act), we disclose that AI-generated content is produced by automated systems and may not reflect verified, human-reviewed conclusions.

The Service may generate Outputs based on a combination of:

• publicly available information;
• Input Data submitted by Customers;
• statistical, rule-based, heuristic, and machine-generated processes; and
• Third-Party Services, including AI models and external data sources.

The Service is intended to support evaluation and decision-making. The Service does not itself implement technical, legal, marketing, or operational changes on your behalf unless expressly stated otherwise in a separate written agreement.

3. Eligibility; Intended Use; Business and Professional Context

You must be at least 18 years of age to use the Service. By using the Service, you represent that you are at least 18 years old.

The Service is intended primarily for business and professional use, including use by business owners, agencies, consultants, marketers, freelancers, and other professionals evaluating business visibility, discoverability, and presentation across AI systems and related digital environments.

By purchasing or using the Service, you represent and warrant that:

• you are at least 18 years of age;
• you are using the Service for purposes related to a business, client, organization, professional activity, or other commercial or professional context, or otherwise for evaluating a business or professional presence;
• you have the legal capacity to enter into these Terms; and
• if you use the Service on behalf of a company, client, or other organization, you have the authority to bind that person or entity to these Terms.

If you are a natural person acting outside your trade, business, craft, or profession, mandatory consumer protection laws may apply to the extent required by applicable law. Nothing in these Terms excludes or limits rights that cannot lawfully be excluded or limited.

4. Account Registration and Security

You may be required to create an Account to access certain parts of the Service.

You agree to:

• provide accurate, current, and complete information;
• keep your credentials secure and confidential;
• promptly update your information if it changes; and
• notify us without undue delay if you suspect unauthorized access to your Account.

You are responsible for all activity that occurs under your Account, except to the extent caused by our breach of these Terms or our failure to use reasonable security measures under applicable law.

We reserve the right to suspend or restrict access to any Account if we reasonably believe the Account is being used in violation of these Terms, applicable law, or in a manner that creates security, legal, or operational risk.

5. Orders, Credits, Payments, and Taxes

6. Permitted Use and Restrictions

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes, professional use, or use on behalf of an authorized client.

You must not, and must not permit any third party to:

• use the Service in violation of applicable law or regulation;
• use the Service to commit fraud, deception, or unlawful conduct;
• misuse, overload, disrupt, or interfere with the Service or its infrastructure;
• reverse engineer, decompile, disassemble, copy, scrape, or otherwise attempt to derive source code, models, prompts, methods, or underlying components of the Service, except where such restriction is prohibited by law;
• circumvent rate limits, access controls, or security features;
• use the Service to infringe the rights of others, including intellectual property, privacy, publicity, confidentiality, or data protection rights;
• use the Service to violate the terms or policies of a Third-Party Service;
• resell, sublicense, white-label, or commercially exploit the Service as a standalone competing offering without our prior written consent; or
• use the Service in connection with sanctions violations, export control violations, or other restricted or prohibited activities.

Agencies, consultants, and similar professional users may use the Service for client-related work, provided they are authorized to do so and remain responsible for compliance with these Terms.

7. Input Data; Rights and Responsibilities

You are solely responsible for all Input Data submitted to the Service.

You represent and warrant that:

• you have all necessary rights, permissions, and lawful bases to submit and use the Input Data in connection with the Service;
• the Input Data does not infringe, misappropriate, or violate the rights of any person or entity;
• the Input Data does not violate any applicable law, regulation, contractual obligation, or duty; and
• the Input Data is not knowingly false, misleading, defamatory, malicious, or unlawful.

You retain ownership of your Input Data. You grant us a non-exclusive, worldwide, limited license to host, copy, process, transmit, analyze, and otherwise use the Input Data as reasonably necessary to provide, maintain, secure, improve, and support the Service, and to comply with law.

Where you submit Input Data on behalf of a client or third party, you represent that you are authorized to do so.

8. Outputs; Informational Nature; No Professional Advice

Outputs are provided for informational, diagnostic, research, and planning purposes only.

The Service and its Outputs do not constitute, and must not be relied upon as:

• legal advice;
• regulatory or compliance advice;
• financial or investment advice;
• tax advice;
• cybersecurity advice;
• professional SEO guarantees;
• professional marketing guarantees; or
• any other form of regulated or professional advice.

You are solely responsible for evaluating Outputs and deciding whether, how, and when to act on them.

You must not treat any Output as a substitute for independent professional review, testing, validation, or expert judgment.

9. AI-Specific Disclosures; No Guarantees of Outcomes

You acknowledge and agree that:

• AI systems and machine-generated processes are probabilistic, non-deterministic, and may produce incomplete, inaccurate, outdated, inconsistent, or misleading results;
• Outputs may contain errors, omissions, false positives, false negatives, hallucinations, or incorrect inferences;
• AI systems, search engines, data providers, websites, and other external platforms can change their behavior, policies, output formats, training, indexing, ranking, access, or availability at any time without notice; and
• results observed at one time may not persist in the future.

Accordingly, AI LocalRank does not guarantee:

• that any business, website, person, or entity will be mentioned, cited, recommended, ranked, indexed, surfaced, or interpreted in any particular way by any AI system or external platform;
• that use of the Service will improve visibility, discoverability, traffic, leads, conversions, revenue, search performance, AI references, or any other business outcome;
• the accuracy, completeness, timeliness, or fitness of any Output;
• the continued availability of any methodology, score, model, feature, or integration; or
• that any recommendation will achieve any intended result.

Any examples, benchmarks, references, or illustrative scenarios are for explanation only and do not create any warranty, commitment, or promise of performance.

10. Customer Decision-Making and Implementation Responsibility

You are solely responsible for all actions taken based on the Service or any Output.

Without limitation, you are solely responsible for:

• reviewing and validating Outputs before acting on them;
• deciding whether to implement any recommendation;
• obtaining any necessary internal approvals or expert review;
• testing and staging any website, infrastructure, metadata, structured data, content, robots.txt, indexing, or configuration changes before production deployment;
• maintaining backups, rollback procedures, and monitoring; and
• verifying compliance with applicable laws, contracts, and third-party platform rules.

AI LocalRank is not responsible for any consequences arising from your implementation, non-implementation, interpretation, or misuse of Outputs, including website errors, data loss, deindexing, reduced traffic, reputational harm, penalties, business interruption, or other negative outcomes.

11. Third-Party Services and External Dependencies

The Service relies on and interacts with Third-Party Services, which may include hosting, database, infrastructure, payment processing, authentication, model inference, content delivery, analytics, and external data or platform providers, including providers such as Stripe, Supabase, Vercel, and OpenRouter.

We do not control Third-Party Services and are not responsible for:

• their availability, performance, or uptime;
• their actions, omissions, delays, policy changes, pricing changes, or service interruptions;
• the content, data, or output they provide;
• the behavior or output of third-party AI models; or
• any loss or damage arising from your use of or reliance on Third-Party Services.

Your use of Third-Party Services may be subject to those providers' separate terms, privacy notices, and policies.

12. Intellectual Property

13. Privacy and Data Protection

Our processing of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Depending on the context of the data and the purpose of processing:

• we act as an independent controller for account administration, billing, security, compliance, analytics, service operations, and our own business purposes; and
• we may act as a processor or service provider with respect to certain Customer-submitted data processed on behalf of a Customer, where applicable.

You are responsible for ensuring that you have a valid legal basis for any personal data you submit to the Service and for providing any notices required by applicable data protection law.

Your data may be processed in countries outside the European Economic Area, including the United States. Where we transfer personal data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection law, including the use of Standard Contractual Clauses approved by the European Commission where required.

14. Confidentiality and Security

We will use commercially reasonable administrative, technical, and organizational measures designed to protect the Service and data processed through it against unauthorized access, destruction, loss, alteration, or disclosure.

However, no system, service, storage method, or internet transmission is completely secure. Except as expressly required by law or a separate written agreement, we do not guarantee that the Service will be immune from security incidents, interruptions, or unauthorized access.

If you believe your Account or data has been compromised, you must notify us promptly.

15. Availability; Maintenance; Changes to the Service

We may modify, update, suspend, or discontinue any part of the Service at any time, with or without notice, including features, integrations, scoring methods, report structures, credit rules, and technical requirements.

We may perform maintenance, updates, security changes, or infrastructure changes that temporarily affect availability.

We are not liable for any modification, suspension, discontinuation, or unavailability of the Service, except to the extent such liability cannot be excluded under applicable law.

We may label certain features as beta, preview, experimental, or similar. Such features may be incomplete, unstable, or changed or removed at any time, and are provided with an even higher degree of uncertainty and without additional warranty.

16. Suspension and Termination

We may suspend, restrict, or terminate your access to the Service immediately if:

• you breach these Terms;
• we reasonably suspect fraud, abuse, unlawful conduct, or security risk;
• payment is overdue or reversed;
• continued provision of the Service becomes unlawful or materially impracticable; or
• required by a regulator, court, law enforcement authority, or other legal obligation.

You may stop using the Service at any time.

Upon suspension or termination:

• your right to access and use the Service will cease to the extent specified by us;
• unused credits may be forfeited if termination is due to your material breach, fraud, or abuse;
• we may retain or delete data in accordance with our retention practices, legal obligations, and Privacy Policy; and
• provisions that by their nature should survive will survive, including provisions on payment, intellectual property, disclaimers, limitation of liability, indemnity, arbitration, class action waiver, governing law, and dispute resolution.

17. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Service and all Outputs are provided on an “as is” and “as available” basis.

We disclaim all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including any implied warranties of:

• merchantability;
• fitness for a particular purpose;
• title;
• non-infringement;
• accuracy;
• quiet enjoyment; and
• uninterrupted or error-free service.

We do not warrant that:

• the Service will meet your requirements or expectations;
• the Service will be uninterrupted, timely, secure, or error-free;
• defects will be corrected;
• Outputs will be accurate, complete, current, reliable, or fit for any purpose; or
• the Service or supporting infrastructure will be free of viruses or other harmful components.

Nothing in these Terms excludes any warranty or condition that cannot be excluded under applicable law.

For consumers in the European Economic Area, the above disclaimers do not affect your statutory rights under applicable consumer protection law, including rights related to the conformity of digital content or digital services under Directive (EU) 2019/770 or its national implementation.

If you are a consumer in the United Kingdom, nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015, including your rights in relation to digital content.

18. Limitation of Liability

To the maximum extent permitted by applicable law:

• AI LocalRank and its directors, officers, employees, contractors, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages;
• AI LocalRank shall not be liable for any loss of profits, loss of revenue, loss of business, loss of goodwill, loss of anticipated savings, loss of data, business interruption, reputational harm, cost of substitute services, or losses arising from platform penalties, deindexing, algorithmic changes, or third-party service failures, even if advised of the possibility of such damages; and
• our aggregate liability arising out of or relating to the Service, these Terms, or any Output, whether in contract, tort, strict liability, statute, or otherwise, shall not exceed the total amount actually paid by you to us for the Service during the twelve (12) months immediately preceding the event giving rise to the claim.

The limitations in this Section apply regardless of the form of action and regardless of whether any limited remedy fails of its essential purpose.

Nothing in these Terms limits or excludes liability to the extent such limitation or exclusion is prohibited by applicable law, including liability for fraud, intentional misconduct, or any other liability that cannot lawfully be excluded or limited.

19. Assumption of Risk

You expressly understand and agree that your use of the Service is at your sole risk. You assume full responsibility for any decisions made, actions taken, or consequences arising from your use of the Service or reliance on any Output.

Without limiting the foregoing, you acknowledge that the Service operates in a rapidly evolving technological environment where AI systems, algorithms, and data sources change frequently and unpredictably, and that no diagnostic tool can guarantee future outcomes.

20. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless AI LocalRank, its affiliates, and their respective directors, officers, employees, contractors, licensors, and agents from and against any claims, demands, actions, proceedings, liabilities, damages, judgments, losses, fines, penalties, costs, and expenses, including reasonable legal fees, arising out of or related to:

• your Input Data;
• your use of the Service;
• your interpretation, implementation, or misuse of any Output;
• your breach of these Terms;
• your violation of any applicable law, regulation, or third-party right; or
• your use of the Service on behalf of a client or third party without proper authority.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with our defense.

This Section does not apply to you to the extent that you are a consumer and such obligation would be considered unfair or unenforceable under applicable consumer protection law, including the Unfair Contract Terms Directive (93/13/EEC) or its national implementation.

21. Force Majeure

We are not liable for any delay, failure, or interruption in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, civil unrest, labor disputes, failures of telecommunications or internet service providers, power failures, denial-of-service attacks, infrastructure failures, governmental actions, legal restrictions, or failures of Third-Party Services.

22. Governing Law and Jurisdiction

Except where Section 26 (Arbitration) applies, these Terms, and any non-contractual obligations arising out of or in connection with them or the Service, shall be governed by and construed in accordance with the laws of Romania, without regard to conflict-of-law principles.

Subject to any mandatory law that provides otherwise and except as provided in Section 26, the courts of Bucharest, Romania shall have exclusive jurisdiction over any dispute, claim, or controversy arising out of or relating to these Terms or the Service.

If you are a consumer habitually resident in the European Economic Area, you may also bring proceedings in the courts of your country of residence, to the extent required by applicable law, including the Brussels I Recast Regulation (EU) No 1215/2012.

Where mandatory consumer protection or jurisdiction rules in your country of residence apply and cannot be contractually excluded, those mandatory rules shall prevail to the extent required by applicable law.

23. Changes to These Terms

We may update these Terms from time to time.

For material changes, we will provide at least thirty (30) days' advance notice by updating the “Last updated” date, posting notice within the Service, sending email notice to the address associated with your Account, or using another reasonable method.

Your continued access to or use of the Service after the effective date of updated Terms constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service before the effective date. In such case, you may request a pro-rata refund for any unused, prepaid credits by contacting us at legal@ailocalrank.com.

24. Notices

You agree that we may provide notices to you by email, through your Account, through the Service interface, or by posting on our website.

You are responsible for keeping your contact details current.

Legal notices to us must be sent to: legal@ailocalrank.com

25. Assignment

You may not assign, transfer, delegate, or sublicense any rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, corporate reorganization, sale of assets, financing, or by operation of law.

26. Binding Arbitration and Class Action Waiver (United States)

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

27. Dispute Resolution; EU Online Dispute Resolution

If you have a complaint or dispute regarding the Service, please contact us first at legal@ailocalrank.com so we can attempt to resolve it informally.

If you are a consumer in the European Union, you may also use the European Commission's Online Dispute Resolution (ODR) platform, available at: https://ec.europa.eu/consumers/odr. This platform is provided as an information resource in accordance with Regulation (EU) No 524/2013. Our email address for ODR purposes is: legal@ailocalrank.com.

28. Jurisdiction-Specific Notices

29. Electronic Agreement

You acknowledge and agree that by accessing or using the Service, clicking “I agree,” checking a box indicating acceptance, completing a purchase, or creating an Account, you are entering into a legally binding agreement with AI LocalRank, and that your electronic acceptance has the same legal force and effect as if you had signed these Terms in writing.

You agree to receive all communications, agreements, documents, notices, and disclosures electronically. You agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

30. Severability; Waiver; Entire Agreement

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect. If the class action waiver in Section 26.4 is found to be unenforceable, the entire arbitration agreement in Section 26 shall be null and void (but the rest of these Terms will remain in effect).

Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.

These Terms, together with the Privacy Policy and any additional written terms expressly incorporated by reference or agreed at purchase, constitute the entire agreement between you and AI LocalRank regarding the Service and supersede prior or contemporaneous understandings relating to the Service.

31. Contact

For questions regarding these Terms, please contact:

AI LocalRank SRL
CUI: [YOUR_CUI_NUMBER]
[YOUR_FULL_STREET_ADDRESS]
Bucharest, Romania
Phone: [YOUR_PHONE_NUMBER]
Email: legal@ailocalrank.com