Data, Privacy & Ethics

Section Overview
This section explains how AI LocalRank handles data — what we collect, what we store, what we never store, and our ethical commitments.


What Data Is Used

Data Sources

AI LocalRank collects data from publicly available sources only — the same information that AI platforms themselves can access.

BUSINESS-PROVIDED INPUT

  • Business name
  • Location (city, region, country)
  • Website URL (if provided)
  • Business category (if provided)

PUBLICLY AVAILABLE DATA

Google Business Profile (via Places API)

  • Business details, hours, phone
  • Review counts and ratings
  • Location and category

Website Content (via HTTP fetch)

  • HTML content (same as any crawler sees)
  • Schema.org markup
  • Meta tags
  • Robots.txt

Knowledge Graphs (via public APIs)

  • Wikidata entity lookup
  • Wikipedia article presence

Directory Discovery (via search)

  • Directory listing presence
  • Citation references

Data Collection Principles

Principle Description
Public Only We only access publicly available information
Same Access as AI We see what AI platforms see
No Scraping Private Data We do not access systems requiring authentication
Minimal Collection We collect only what is necessary for diagnosis
Transparent Sources We can attribute every data point to its source

What Is Stored

Audit Data

When you run an audit, the following is stored:

AUDIT RECORD

  • Audit ID (unique identifier)
  • Timestamp (when audit was run)
  • Business name and location (as provided)
  • Audit status

EVIDENCE SNAPSHOT

  • Collected evidence (normalized, point-in-time)
  • Source attributions
  • Collection timestamps

DIAGNOSTIC RESULTS

  • Computed scores (D×E×A, platform-specific)
  • Detected conflicts
  • Diagnostic flags
  • Recommendations

SNAPSHOT METADATA

  • Engine version
  • Contract version
  • Audit configuration

Storage Purpose

Data Type Purpose
Audit Record Link results to your account
Evidence Snapshot Enable report viewing without re-collection
Diagnostic Results Display your report
Snapshot Metadata Enable historical comparison and versioning

Retention

  • Audit data is retained while your account is active
  • Historical audits enable trend tracking
  • You may request data deletion at any time

What Is Never Stored

Explicitly Excluded Data

AI LocalRank does not collect or store:

PERSONAL DATA

  • Customer information from your business
  • Employee personal details
  • Individual user data from your website
  • Contact lists or databases

AUTHENTICATION DATA

  • Your Google account credentials
  • Social media login information
  • Website admin credentials
  • API keys or access tokens (yours)

FINANCIAL DATA

  • Revenue or financial information
  • Pricing data beyond public listings
  • Transaction records
  • Payment information (handled by payment processor)

PRIVATE CONTENT

  • Content behind logins
  • Internal business documents
  • Email content
  • Private communications

COMPETITIVE INTELLIGENCE

  • Other businesses' audit data
  • Cross-business comparisons
  • Aggregate industry data from audits

Why We Exclude This Data

  • Not needed — Public data is sufficient for AI visibility diagnosis
  • Privacy — We respect the privacy of individuals
  • Security — We minimize attack surface by not storing sensitive data
  • Trust — Clear boundaries build confidence

Data Security

Third-Party Data Handling

When we access third-party APIs (Google Places, Wikidata, etc.):

  • We use official APIs with proper authentication and API key management
  • We comply with all API terms of service and usage policies
  • We apply data minimization — we do not store more than necessary
  • We implement intelligent rate limiting to respect provider limits
  • We maintain audit trails for external data access

Your Data Rights

What You Can Do

Right How to Exercise
Access View all your audits and data in your dashboard
Export Download your audit reports
Delete Request deletion of your audit data
Correct Re-run audits with corrected input

Data Portability

Your audit results belong to you. You can:

  • Download reports
  • Export recommendations
  • Use findings with other tools or providers

Ethical Commitments

Our Principles

HONESTY

  • We tell you what we can and cannot do
  • We acknowledge our limitations
  • We do not promise guaranteed outcomes
  • We explain our methodology transparently

FAIRNESS

  • Same methodology for all businesses
  • No preferential treatment
  • Objective, evidence-based analysis
  • Clear classification of fix types

RESPECT

  • Respect for user privacy
  • Respect for AI platforms' systems
  • No deceptive practices
  • No manipulation of results

TRANSPARENCY

  • Published documentation
  • Clear explanation of what we do
  • Disclosed limitations
  • Source attribution for evidence

What We Do Not Do

We Do Not Why
Manipulate AI platforms We diagnose, not game
Promise false outcomes Honesty over sales
Access private data Respect boundaries
Sell your data Your data is not our product
Share competitive intelligence Each user's data is theirs
Deceive about our capabilities Clear about limitations

AI Platform Respect

How We Interact with AI Platforms

AI LocalRank is designed to respect AI platform terms and norms:

Aspect Our Approach
API Usage We use official APIs with proper credentials
Rate Limiting We respect rate limits
Terms of Service We comply with API terms
No Adversarial Testing We do not attempt to bypass protections
Projection, Not Interrogation We project based on evidence, not by querying platforms about specific businesses

Philosophy

We believe that:

  • AI visibility should be earned through legitimate presence
  • Businesses should improve their actual digital footprint
  • Gaming or manipulation is counterproductive
  • Honest diagnosis leads to meaningful improvement

Responsible AI Considerations

Our Role in the AI Ecosystem

AI LocalRank operates within a larger AI ecosystem. We consider:

Consideration Our Response
AI platforms have their own goals We diagnose for users, not against platforms
Users may not understand AI We explain clearly
AI visibility affects businesses We take our role seriously
The ecosystem is evolving We adapt responsibly

Avoiding Harm

We design our system to:

  • Help businesses improve legitimately
  • Not enable deceptive practices
  • Not disadvantage any party unfairly
  • Maintain transparency about what we do

Contact & Concerns

If you have questions or concerns about:

  • How your data is used
  • Privacy practices
  • Ethical considerations
  • Data deletion requests

Please contact us through the support channels in your dashboard.